Returns & Exchanges
At Story mfg., we hope you cherish your handcrafted pieces, but we understand if a fit isn't quite right. We accept returns on unworn, unwashed items in their original packaging within 14 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original organic cotton bags and secure them in a durable shipping box to ensure they arrive safely.
Ship to Our Studio
Attach the provided return shipping label to your package and drop it off at your nearest authorized courier location.
Quality Check & Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing